Play at ArioPlay

Privacy Agreement

We collect as little as possible, sell nothing, and track no one across the web. Here is exactly what we hold, why, for how long, and how to make us delete it.

Last updated · Reviewed by Grant Storm

Plain-language summary. This is a static information site. We do not sell your data, we run no advertising trackers, and we do not require an account. We do use Google Analytics 4 to count visits and see which guides get read. If you email us, we keep the email so we can reply. Under the Data Privacy Act of 2012 you have rights over your personal information, and this page explains how to use them.

1. Who we are

ArioPlay.biz is the personal information controller for the data described here. Contact: Grant Storm, gstorm@arioplay.biz. This Privacy Agreement explains what we collect, why, how long we keep it and what rights you have. It should be read with our Cookie Policy and Terms and Conditions.

2. Information we collect

CategoryWhat it includesWhy
Information you give usYour name, email address and message content when you contact usTo read and reply to your message
Server logsIP address, user agent, requested URL, timestamp, referrerSecurity, abuse prevention and diagnosing faults
Analytics (Google Analytics 4)Pages viewed, approximate location by country/city, device and browser type, referring site, and a randomly generated visitor identifier stored in a cookieUnderstanding which guides are useful and where readers arrive from

We do not collect payment details, government ID documents, gambling account credentials, transaction histories or any financial information. We have no reason to hold any of it and we do not want it. If you send such material to us by mistake, we will delete it and tell you we have.

3. What we never do

  • We never sell, rent or trade personal information.
  • We never share your email address with operators, affiliates or marketers.
  • We never send unsolicited marketing email.
  • We never run advertising, retargeting or cross-site behavioural profiling. Google Signals, advertising personalisation and Google Ads linking are not enabled on our analytics property.
  • We never knowingly collect information from anyone under 21.

4. Legal bases

We process personal information on the following bases under the Data Privacy Act of 2012 (Republic Act No. 10173):

  • Consent — when you choose to email us or submit a request.
  • Legitimate interests — keeping the site secure and available, and understanding aggregate usage.
  • Legal obligation — where retention or disclosure is required by law.

5. Retention

  • Email correspondence — retained up to 24 months after the exchange closes, then deleted, unless you ask for earlier deletion.
  • Server logs — retained up to 90 days, then deleted or anonymised.
  • Google Analytics data — retained for a maximum of 14 months, after which Google deletes the user-level and event-level records. Aggregate reports may persist in non-identifying form.

6. Your rights under the Data Privacy Act

As a data subject you have the right to be informed, to object, to access, to rectify, to erase or block, to damages, to data portability, and to file a complaint.

To exercise any of these, email gstorm@arioplay.biz with "Privacy Request" in the subject line. We respond within 15 working days. We may ask you to confirm your identity before acting on a request, purely to make sure we are not disclosing someone else's information to the wrong person.

If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission, the independent authority that administers the Data Privacy Act in the Philippines.

7. Security

The Site is served over HTTPS. We apply reasonable organisational and technical safeguards appropriate to the very limited data we hold, including access restriction and prompt deletion once a retention period ends. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet — but the strongest safeguard here is that we deliberately collect almost nothing.

8. Third parties

Two processors act on our behalf. Vercel hosts the site and processes server logs. Google provides Analytics 4 measurement under the Google Analytics Terms of Service and its data processing terms; IP addresses are truncated by Google before storage and are not available to us. We do not authorise any processor to use your information for their own purposes. Third-party sites we link to — including regulators, banks and support charities — have their own privacy practices, which we do not control. See clause 6 of our Terms.

9. Children

The Site is for persons aged 21 and over. We do not knowingly collect information from minors. If you believe a minor has submitted information to us, contact gstorm@arioplay.biz and we will delete it promptly.

10. International transfers

Our hosting and email infrastructure may process data on servers outside the Philippines. Where that occurs we take reasonable steps to ensure a comparable level of protection to that required by Philippine law.

11. Changes

We may update this Privacy Agreement. The version on this page, bearing the last-updated date above, is the version in force. Material changes will be reflected in that date.

AI-assisted content disclaimer

This page was drafted with AI assistance and reviewed, edited and fact-checked by Grant Storm before publication. See our full AI content disclaimer.

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